Privacy Policy

1. Introduction

Welcome to OutOfTheCourt ("we," "our," "us," or the "App"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fantasy padel mobile application.

By using OutOfTheCourt, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our App.

2. Information We Collect

We collect different types of information to provide and improve our services:

2.1 Personal Information You Provide

2.2 Information Automatically Collected

• Device Information: Device model, operating system version, unique device identifiers
• Usage Data: App features used, time spent, pages visited, interaction patterns
• Camera Access: When you choose to upload a team logo (with your explicit permission)
• Push Notification Token (FCM): To send notifications about tournaments and matches
• Analytics Data: Collected through Google Analytics and Firebase Analytics
• Advertising ID: For personalized ads (non-premium users only)

2.3 Purchase Information

• In-App Purchase History: Premium subscription status, purchase dates, renewal dates
• Payment Details: Handled securely by Google Play / Apple Store (we never see your card details)

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

• Create and manage your fantasy padel account
• Process and manage your team lineups and tournament entries
• Calculate scores and display leaderboards
• Manage premium subscriptions and features
• Provide customer support and respond to inquiries

3.2 Communication

• Send push notifications about live matches, tournament results, lineup reminders
• Send transactional emails via Mailchimp (subscription confirmations, important updates)
• Notify you about new features or important changes to our service

3.3 Analytics and Improvements

• Analyze usage patterns to improve app performance and user experience
• Track crash reports to fix bugs and technical issues
• Conduct A/B testing for feature optimization
• Generate aggregated statistics (non-identifiable)

3.4 Advertising (Free Users Only)

• Display relevant advertisements through Google AdMob
• Personalize ad content based on usage patterns

3.5 Legal Compliance

• Comply with applicable laws, regulations, and legal processes
• Protect our rights, property, and safety, and that of our users
• Prevent fraud, abuse, or illegal activities

4. Data Sharing and Third-Party Services

We share your information with carefully selected third-party service providers who help us operate our App:

4.1 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our legal rights.

5. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption: All data transmitted between your device and our servers is encrypted using TLS/HTTPS protocols
• Secure Storage: Data is stored on Google Firebase's secure infrastructure with automatic backups
• Authentication: Passwords are hashed and encrypted by Firebase Authentication
• Access Control: Limited employee access to personal data, only when necessary for support or maintenance
• Regular Audits: Periodic security assessments and updates to protect against vulnerabilities
• Payment Security: We never store credit card details; all payments are processed by Google Play/Apple Store

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Active Accounts: Data is retained while your account remains active
• Inactive Accounts: After 24 months of inactivity, we may delete or anonymize your data
• Account Deletion: Upon request or account deletion, personal data is removed within 30 days
• Legal Obligations: Some data may be retained longer to comply with tax, accounting, or legal requirements (typically 5-7 years for transaction records)
• Aggregated Data: Anonymized, non-identifiable statistical data may be retained indefinitely

7. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:

7.1 Right of Access

You can request a copy of all personal data we hold about you.

7.2 Right to Rectification

You can update or correct inaccurate information in your profile settings or by contacting us.

7.3 Right to Erasure ("Right to be Forgotten")

You can request deletion of your account and all associated personal data.

7.4 Right to Restrict Processing

You can request that we limit how we use your data in certain circumstances.

7.5 Right to Data Portability

You can request a machine-readable copy of your data to transfer to another service.

7.6 Right to Object

You can object to certain types of processing, such as direct marketing or profiling.

7.7 Right to Withdraw Consent

Where processing is based on consent, you can withdraw it at any time.

7.8 Right to Lodge a Complaint

You can file a complaint with your local data protection authority if you believe your rights have been violated.

8. Advertising and Cookies

8.1 Advertising (Free Users)

Non-premium users may see advertisements powered by Google AdMob. These ads may be personalized based on:

• Your app usage patterns
• Device type and operating system
• Approximate location (derived from IP address)
• Advertising ID assigned by your device

8.2 Opting Out of Personalized Ads

You can opt out of personalized advertising by:

• Android: Settings → Google → Ads → Opt out of Ads Personalization
• iOS: Settings → Privacy → Apple Advertising → Limit Ad Tracking
• Upgrade to Premium: Remove all ads by subscribing to our premium plan

8.3 Cookies and Similar Technologies

We use cookies and similar technologies (like local storage) to:

• Remember your preferences and settings
• Keep you logged in between sessions
• Analyze app usage through analytics tools
• Deliver personalized content and advertisements

9. Children's Privacy

OutOfTheCourt is intended for users aged 13 years and older. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected]. We will take steps to delete such information promptly.

9.1 Age Verification

While we do not implement strict age verification, we rely on users to provide truthful information during account creation.

10. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence, including the United States (where Google's servers are located). These countries may have different data protection laws.

We ensure that all international transfers comply with GDPR requirements through:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Privacy Shield certification (where applicable)
• Data Processing Agreements with all third-party processors

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make significant changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via in-app notification or email
• Request your consent again if required by law

We encourage you to review this Privacy Policy periodically. Continued use of the App after changes constitutes your acceptance of the updated policy.

12. Contact Us